Deskside Support Technician - Field & Client Sites

Artech Information System LLC; El Segundo (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

An IT staffing company is seeking a Deskside Support Representative to provide on-site technical assistance at various local locations. The role requires expertise in diagnosing Microsoft OS problems, configuring applications, and strong communication skills. Candidates must have a valid driver's license and reliable transportation. Work will involve direct client interactions, offering a diverse array of technical support. The position is expected to last 12 months with a possibility of extension.

Qualifications

• Ability to diagnose and remedy complex Microsoft OS issues.
• Good verbal and written communication skills.
• Valid driver's license and reliable transportation.

Responsibilities

• Diagnose and remedy complex problem tickets.
• Configure and install common applications.
• Interact positively with clients.

Skills

Diagnosing Microsoft OS problems

Remote take-over skills

Interpersonal communication

Job description

An IT staffing company is seeking a Deskside Support Representative to provide on-site technical assistance at various local locations. The role requires expertise in diagnosing Microsoft OS problems, configuring applications, and strong communication skills. Candidates must have a valid driver's license and reliable transportation. Work will involve direct client interactions, offering a diverse array of technical support. The position is expected to last 12 months with a possibility of extension.