Onsite Service & Billing Coordinator

Alloy Enterprises; New York (NY); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

Johnson Controls in New York, NY is seeking a dedicated billing specialist responsible for delivering complete invoicing packets to customers, including reports and certified payroll to ensure timely payment. The role is 100% onsite and requires strong MS Office skills and excellent communication.

You will coordinate 14 field resources, track open calls, and manage monthly revenue while packaging and delivering invoices within negotiated timelines. Competitive benefits apply.

Qualifications

• Experience in Customer Service or Operations/Service Delivery.
• Strong decision-making skills and adaptability.
• Proficient in MS Office, especially Excel.
• Excellent communication and interpersonal skills.
• Good telephone manner and professional business communications.
• Team player who performs well under pressure.

Responsibilities

• Assigning tasks for the 14 dedicated field resources.
• Tracking & managing all open calls including inspection manuals.
• Locally billing all open SRs including Inspection-Manuals & general service requests.
• Tracking & maintaining monthly L&M revenue.
• Invoice packaging and delivery per a negotiated timeline.

Skills

Customer service

Operations/Service delivery

MS Office (Excel)

Written & verbal communication

Interpersonal skills

Team player

Decision making

Adaptability

Job description

Johnson Controls in New York, NY is seeking a dedicated billing specialist responsible for delivering complete invoicing packets to customers, including reports and certified payroll to ensure timely payment. The role is 100% onsite and requires strong MS Office skills and excellent communication.

You will coordinate 14 field resources, track open calls, and manage monthly revenue while packaging and delivering invoices within negotiated timelines. Competitive benefits apply.