Onsite Safety & Dispatch Coordinator

Holcim Ltd.; Plano, Northern (TX, KY); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

401(k) or Roth 401(k)

Medical, Dental, Disability & Life Ins

Health Savings Accounts (HSA)

Vision coverage

Paid time off

Paid Parental Leave

Educational Assistance Program

Dress for your day

Job summary

Amrize North America Inc. is seeking a Customer Service Representative to support safe, efficient jobsite operations. You will coordinate with the onsite General Manager/Supervisor, communicate with drivers and Dispatch, and address safety concerns on site.

Responsibilities include ensuring truck access, resolving customer issues, relaying pour details, and assisting drivers with safety directions and site logistics. Must have high school diploma or GED and 1–3 years of related experience.

Qualifications

• High School Diploma or GED required.
• 1–3 years of related experience preferred with a proactive safety focus.
• Bi-lingual communications skills are a plus; ability to interact professionally with customers.

Responsibilities

• Arrive at the job site to ensure clear pathway for trucks.
• Communicate with the onsite General Manager or Supervisor to gather pour info.
• Address customer issues and ensure timely resolution.
• Coordinate with drivers to convey safety issues and directions to site entrance.
• Respond to spills and fluid leaks; assist drivers stuck in mud and hook up trailers.
• Assist with washing down to minimize downtime and maintain site cleanliness.

Skills

Dispatch systems

Personal computer

Telephone headset

Education

High School Diploma or GED

Job description

Amrize North America Inc. is seeking a Customer Service Representative to support safe, efficient jobsite operations. You will coordinate with the onsite General Manager/Supervisor, communicate with drivers and Dispatch, and address safety concerns on site.

Responsibilities include ensuring truck access, resolving customer issues, relaying pour details, and assisting drivers with safety directions and site logistics. Must have high school diploma or GED and 1–3 years of related experience.