Dispatcher I

Holcim Ltd.; Moorhead (MN); On-site; USD 41,000 - 57,400; Full time

Benefits offered by this job

401(k) plan

Medical insurance

Dental insurance

HSAs/FSAs

Vision benefits

Paid time off

Parental leave

Educational assistance

Dress for your day

Job summary

Amrize North America Inc. is seeking a Dispatcher I in Moorhead, MN to schedule and dispatch orders and provide exceptional customer service. You will ensure clear communication between the plant, field, customers and drivers, helping minimize costs and promote sales.

The role requires a high school diploma (or equivalent) and 3–5 years of relevant experience. Strong computer and dispatch software skills, plus excellent communication, are essential for success.

Qualifications

• High school diploma or equivalent; 3–5 years of experience.
• Basic computer skills; experience with dispatch software preferred.
• Excellent verbal communication; bilingual abilities are a plus.
• Ability to handle multiple tasks and stay organized.
• Maintain safety protocols and PPE guidelines.

Responsibilities

• Coordinate sales order delivery and act as customer contact.
• Schedule drivers daily to maximize service and minimize costs.
• Communicate between plant, field, customers and drivers.
• Review next day orders for accuracy, travel times, and delivery instructions.
• Direct less senior Dispatchers as needed.
• Adhere to safety policies in all work environments.

Skills

Oral communication

Bilingual

Customer interaction

Detail oriented

Multitasking

Calm under pressure

Education

High school diploma or equivalent

Tools

Dispatch software

Truck software

Job description

Dispatcher I

Moorhead Office, MN

$41,000 - $57,400/Annually

Company Overview

Amrize is building North America. From bridges and railways to data centers, schools, offices and homes, our solutions are inside the buildings and infrastructure that connect people and advance how we live. And we invite you to come and build with us.

As the partner of choice for professional builders, we offer advanced branded solutions from foundation to rooftop. Wherever our customers are, whatever their job, we’re ready to deliver. Our 19,000 colleagues work across 1,000 sites supported by an unparalleled distribution network. Infrastructure, commercial and residential, new build, repair and refurbishment: We’re in every construction market.

Amrize listed on the New York Stock Exchange and the SIX Swiss Exchange on June 23, 2025, following our spinoff as an independent company. Join us and build your ambition.

About the Role

The Dispatcher I schedules and dispatches orders and provides excellent customer service to ensure customer satisfaction, minimize costs and promote company sales. The incumbent facilitates accurate and timely communication between the plant, field, customers and drivers.

What you'll accomplish

• Demonstrates a commitment to communicating, improving and adhering to safety policies in all work environments and areas.
• Act as customer contact for delivery inquiries and coordinate the sales order delivery process.
• Manage incoming internal and external customer phone calls, exercising judgment within specification of standard practices.
• Ensure customer understands all relevant company policies including will calls, additional products ordered and driver responsibilities.
• Inform customer of warnings concerning product hazards, load limits, vehicle weights and limitations.
• Schedule workforce (drivers) on a daily basis with the intention of maximizing service and minimizing costs; manage drivers and monitor efficiencies throughout day.
• Review next day orders to ensure are correctly mapped, have accurate travel times, address and delivery instructions.
• May direct the work of less senior Dispatchers (Dispatcher I).
• Other duties as assigned.
• Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental.

What we’re looking for

Education: High school diploma or equivalent 3-5 years

Required Technical Skills: Basic experience using computers. Experience using dispatch and trucking software preferred.

• Excellent oral (telephone) communication skills
• Bilingual communications skills are a plus
• Ability to professionally interact with internal and external customers.
• Detail oriented with the ability to handle multiple tasks at one time.
• Able to prioritize work; strong organization skills.
• Ability to keep calm in stressful situations
• Successful candidates must adhere to all safety protocols and proper use of Amrize approved Personal Protection Equipment, including but not limited to respirators. Subject to applicable law, employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests.

What we offer

• Retirement Savings: Choose from 401(k) pre-tax and/or Roth after-tax savings
• Medical, Dental, Disability and Life Insurance
• Holistic Health & Well-being programs
• Health Savings Accounts (HSAs) & Flexible Spending Accounts (FSAs) for health and dependent care
• Vision and other Voluntary benefits and discounts
• Paid time off & paid holidays
• Paid Parental Leave (maternity & paternity)
• Educational Assistance Program
• Dress for your day

Building inclusive workspaces

At Amrize, there is endless opportunity for you to play your part. Whether you’re in a technical, managerial, or frontline role, you can shape a career that works for you. We're seeking builders, creative thinkers and innovators. Come put your expertise to work while developing the knowledge and skills to drive your career forward. With us you’ll have the chance to build your ambition!

Amrize is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Amrize North America Inc. takes pride in our hiring processes and our commitment that all qualified applicants will receive consideration for employment without regard to age, race, color, ethnicity, religion, creed, national origin, ancestry, gender, gender identity, gender expression, sex, sexual orientation, marital status, pregnancy, parental status, genetic information, citizenship, physical or mental disability, past, current, or prospective service in the uniformed services, or any other characteristic protected by applicable federal, state or local law. Amrize North America Inc., and its respective subsidiaries are Equal Opportunity Employers, deciding all employment on the basis of qualification, merit and business need. Amrize Canada Inc. is committed to the principles of employment equity and encourages the applications from women, visible minorities, and persons with disabilities. Amrize North America Inc. participates in E-Verify and will provide the federal government with your I-9 information to confirm that you are authorized to work in the United States.

In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request accommodation in order to apply for a position with us, please email [e-mail]. This email address should only be used for accommodations and not general inquiries or resume submittals. In Ontario, our organization/business is committed to fulfilling our requirements under the Accessibility for Ontarians with Disabilities Act. Under the Act, accommodations are available on request for candidates taking part in all aspects of the selection process.

Thank you for your interest in this role. Only candidates selected for an interview will be contacted.