Onsite Reservations Sales Lead | Revenue & Team Growth

Terranea-Resorts; Rancho Palos Verdes (CA); On-site; USD 34,000 - 47,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision benefits

401(k) with company match

Paid time off

Job summary

Terranea Resort is seeking a Reservations Sales Supervisor (On Site) to oversee daily reservations operations, train staff, and coordinate with Revenue, Front Desk, Concierge, and Housekeeping. The role focuses on maximizing revenue and ensuring guest satisfaction at the Rancho Palos Verdes resort.

The ideal candidate will bring on-property hotel experience, proficiency with reservation systems, and strong communication skills to manage a high-volume department.

Qualifications

• Speak English clearly with poise and confidence.
• Write professionally with correct grammar and punctuation.
• 2+ years of on-property hotel revenue management experience.

Responsibilities

• Oversee reservations sales processes and team performance.
• Coordinate training and coaching for reservations staff.
• Analyze inventory and rate strategy with Revenue Team.
• Interface with Front Desk, Concierge, and Housekeeping.

Skills

English proficiency

Teamwork

Professional writing

Excel proficiency

Attention to detail

Education

Bachelor degree in hospitality/e-commerce

Tools

SynXis

Delphi

SMS

Excel

Job description

Terranea Resort is seeking a Reservations Sales Supervisor (On Site) to oversee daily reservations operations, train staff, and coordinate with Revenue, Front Desk, Concierge, and Housekeeping. The role focuses on maximizing revenue and ensuring guest satisfaction at the Rancho Palos Verdes resort.

The ideal candidate will bring on-property hotel experience, proficiency with reservation systems, and strong communication skills to manage a high-volume department.