Onsite Program Manager - Client Growth & Fulfillment

The Adecco Group; Bucyrus (OH); On-site; USD 65,000 - 118,000; Full time

Benefits offered by this job

Medical/dental/vision benefits

401(k) plan

Paid time off & holidays

Job summary

The Adecco Group is seeking an Onsite Manager to serve as the primary client contact and drive strategic, long-term evolution of the client program. You will lead daily recruitment activities, monitor KPIs and SLAs, and position teams for continued success.

Responsibilities include growing and retaining accounts, pricing and selling services, and ensuring high client satisfaction while aligning with client objectives. A key focus is building strong client networks and delivering value.

Qualifications

• High school diploma or equivalent and 5+ years of relevant work experience.
• 2–5 years of managerial/supervisory experience in the service provider industry preferred.

Responsibilities

• Grow and retain accounts through strong client relationships and business reviews.
• Price and sell services including conversions, temporary, and permanent placements.
• Maintain client satisfaction and high NPS through effective service delivery.
• Prepare monthly/quarterly business reviews to leadership.
• Develop plans to grow existing accounts and establish KPIs/SLAs.

Skills

Client relationships

Strategic account management

People management

KPIs & SLAs

Communication

Education

High school diploma or equivalent

Tools

MS Office Suite

CRM software

Job description

The Adecco Group is seeking an Onsite Manager to serve as the primary client contact and drive strategic, long-term evolution of the client program. You will lead daily recruitment activities, monitor KPIs and SLAs, and position teams for continued success.

Responsibilities include growing and retaining accounts, pricing and selling services, and ensuring high client satisfaction while aligning with client objectives. A key focus is building strong client networks and delivering value.