Onsite Program Manager: Grow Client Partnerships

The Adecco Group; Cardington Township (OH); On-site; USD 65,000 - 118,000; Full time

Job summary

The Adecco Group is seeking an Onsite Manager to serve as the primary client contact and escalation point for our programs. You will coordinate daily recruitment activities, monitor KPIs and SLAs, and partner with clients to align staffing with business objectives.

With 5+ years of managerial experience in the service provider industry, you will lead recruitment teams, price services, and drive account growth while upholding Adecco’s values and standards.

Qualifications

• High school diploma or equivalent required.
• 5+ years of relevant work experience; managerial/supervisory experience preferred.
• Proven track record in customer satisfaction and client relationships.
• Experience leading recruitment teams in a fast-paced service environment.
• Ability to manage KPIs and SLAs, and to price/sell services.

Responsibilities

• Serve as primary client contact for Adecco programs and escalation point for questions.
• Lead daily recruitment/fulfillment activities and monitor KPIs/SLAs.
• Grow and retain accounts, build client relationships, and drive business reviews.
• Price and sell services including conversions, temp, and perm placement.
• Represent Adecco as a brand ambassador and develop client partnerships.

Skills

Client relationship management

Strategic planning

Leadership

Project management

Pricing & selling services

KPIs & SLAs

MS Office

Education

High school diploma

Tools

MS Office

Job description

The Adecco Group is seeking an Onsite Manager to serve as the primary client contact and escalation point for our programs. You will coordinate daily recruitment activities, monitor KPIs and SLAs, and partner with clients to align staffing with business objectives.

With 5+ years of managerial experience in the service provider industry, you will lead recruitment teams, price services, and drive account growth while upholding Adecco’s values and standards.