Onsite Program Lead: Grow Client Partnerships & KPIs

The Adecco Group; Brownsville (NY); On-site; USD 65,000 - 118,000; Full time

Benefits offered by this job

401k plan

PTO and paid holidays

Paid parental leave

Job summary

The Adecco Group is seeking an Onsite Manager to act as the primary client contact for Adecco programs and lead the strategic evolution of the client’s workforce solution. You will drive recruitment activities, monitor KPIs/SLAs, and build collaborative partnerships to ensure client satisfaction and successful program outcomes.

Responsibilities include growing accounts, maintaining relationships with HR and Operations, and aligning service delivery with client objectives while promoting Adecco’s

Qualifications

• A high school diploma or equivalent and 5+ years of relevant work experience.
• A minimum of two to five years of managerial/supervisory experience in the service provider industry preferred.
• Proven track record in customer satisfaction and increased responsibilities.

Responsibilities

• Grow and retain accounts by building relationships with client contacts (HR, Operations).
• Maintain high levels of client satisfaction via surveys and reviews.
• Price and sell services including conversions, temporary and perm placement.
• Manage recruitment teams and drive KPIs/SLAs.
• Coordinate reporting and analyze data/trends for client programs.

Job description

The Adecco Group is seeking an Onsite Manager to act as the primary client contact for Adecco programs and lead the strategic evolution of the client’s workforce solution. You will drive recruitment activities, monitor KPIs/SLAs, and build collaborative partnerships to ensure client satisfaction and successful program outcomes.

Responsibilities include growing accounts, maintaining relationships with HR and Operations, and aligning service delivery with client objectives while promoting Adecco’s