Onsite Program Manager: Client Partnerships & Growth

Adecco Group; Point Lookout (NY); On-site; USD 65,000 - 118,000; Full time

Job summary

Adecco Group in the United States seeks an Onsite Manager to be the primary client contact for our programs, aligning with the client’s business objectives and building a collaborative partnership. You will oversee strategic evolution, daily recruitment activities, KPI measurements, and program direction, while leading teams to achieve high fill rates and client satisfaction.

The role requires a high school diploma and 5+ years of supervisory experience in service industries, with strong

Qualifications

• High school diploma or equivalent and 5+ years of relevant work experience.
• Proven track record of customer satisfaction and relationship management.
• Strong written and verbal communication across all levels.

Responsibilities

• Serve as the primary client contact and escalation point for Adecco programs.
• Grow and retain accounts with focus on client satisfaction and KPIs.
• Lead recruitment teams and align activities with client objectives.
• Prepare monthly/quarterly business reviews and report trends to leadership.
• Price and sell services, manage SLAs, and maintain industry knowledge.

Skills

Client relationship management

Team leadership

KPI & SLA management

Sales and account growth

Recruitment coordination

Education

High school diploma or equivalent

Tools

MS Office

Job description

Adecco Group in the United States seeks an Onsite Manager to be the primary client contact for our programs, aligning with the client’s business objectives and building a collaborative partnership. You will oversee strategic evolution, daily recruitment activities, KPI measurements, and program direction, while leading teams to achieve high fill rates and client satisfaction.

The role requires a high school diploma and 5+ years of supervisory experience in service industries, with strong