Onsite Programs Lead: Client Growth & Delivery

Adecco Group; Stonegate (CO); On-site; USD 65,000 - 108,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k) plan

Paid Time Off

Job summary

Adecco Group is seeking an Onsite Manager to act as the primary client contact and escalation point for our programs. You will align with the client’s business objectives and build a collaborative partnership, guiding daily recruitment and fulfillment activities to meet KPIs and SLAs.

You will lead by example in growing and retaining accounts, pricing services, and maintaining strong industry networks. A high school diploma and 5+ years of relevant experience are required, with a proven track

Qualifications

• A high school diploma or equivalent is required.
• 5+ years of relevant work experience, with managerial/supervisory experience preferred.
• Ability to build and maintain strong client relationships and networks.
• Proficiency in MS Office (Word, Excel, PowerPoint) and ability to learn new software.

Responsibilities

• Grow and retain accounts by developing relationships with key client contacts (HR, Operations).
• Achieve high client satisfaction levels through surveys and reviews.
• Price and sell services and manage conversions, temporary and permanent placements.
• Lead recruitment/fulfillment activities and monitor KPIs and SLAs.
• Prepare and present quarterly business reviews to senior leadership.
• Ensure client requirements and SLAs are met and credits are managed.

Skills

Client relationship management

Strategic planning

People management

KPI & SLAs

MS Office

Education

High school diploma

Tools

MS Office

Job description

Adecco Group is seeking an Onsite Manager to act as the primary client contact and escalation point for our programs. You will align with the client’s business objectives and build a collaborative partnership, guiding daily recruitment and fulfillment activities to meet KPIs and SLAs.

You will lead by example in growing and retaining accounts, pricing services, and maintaining strong industry networks. A high school diploma and 5+ years of relevant experience are required, with a proven track