Onsite Program Manager - Client Growth & Operations

The Adecco Group; Greenville (NY); On-site; USD 65,000 - 118,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) plan

Paid time off

Job summary

The Adecco Group is seeking an Onsite Manager to serve as the primary client contact for Adecco programs and the escalation point for client questions. You will lead recruitment fulfillment, align with client objectives, and drive long-term strategic growth across programs.

In this role, you will build strong relationships with HR and Operations, manage KPI performance, and price and sell staffing services.

Qualifications

• High school diploma or equivalent required.
• 5+ years relevant work experience.
• 2–5 years managerial/supervisory experience preferred in service provider industry.

Responsibilities

• Grow and retain accounts, building key client relationships.
• Create and develop effective working relationships with HR and Operations to drive growth.
• Maintain high client satisfaction through surveys and quarterly business reviews.
• Price and sell Adecco services (conversions, temporary and permanent placements).
• Manage recruitment and fulfillment activities to meet KPIs and SLAs.

Skills

Client relationship management

Recruitment team leadership

KPI & SLA management

Strategic planning

Communication skills

MS Office

Policy & compliance knowledge

Education

High school diploma or equivalent

Tools

MS Office

Job description

The Adecco Group is seeking an Onsite Manager to serve as the primary client contact for Adecco programs and the escalation point for client questions. You will lead recruitment fulfillment, align with client objectives, and drive long-term strategic growth across programs.

In this role, you will build strong relationships with HR and Operations, manage KPI performance, and price and sell staffing services.