Onsite Program Leader — Client Growth & KPI Excellence

The Adecco Group; North Merrick (NY); On-site; USD 65,000 - 118,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) plan

Paid time off

Commuter benefits

Job summary

The Adecco Group seeks an Onsite Manager to serve as the primary client contact for Adecco programs, aligning with client objectives and building a collaborative partnership. You will oversee daily recruitment activities, KPI performance, and long‑term program evolution to ensure continued success.

Responsibilities include growing accounts, maintaining client satisfaction, and pricing services while leading a recruitment team in a fast‑paced environment. Strong relationship skills are essential.

Qualifications

• High school diploma or equivalent.
• 5+ years of relevant work experience.
• 2–5 years of managerial/supervisory experience in the service provider industry preferred.

Responsibilities

• Grow & Retain Accounts.
• Create and develop effective working relationships with key client contacts to foster business growth.
• Achieve high levels of client satisfaction via surveys and reviews.
• Prepare and present monthly/quarterly business/performance reviews to leadership.
• Maintain knowledge of service portfolio and be able to price and sell services.

Skills

Communication

Client relationships

Recruitment management

Organizational skills

KPIs & SLAs

MS Office

Education

High School Diploma

Tools

MS Office (Word, Excel, PowerPoint)

Job description

The Adecco Group seeks an Onsite Manager to serve as the primary client contact for Adecco programs, aligning with client objectives and building a collaborative partnership. You will oversee daily recruitment activities, KPI performance, and long‑term program evolution to ensure continued success.

Responsibilities include growing accounts, maintaining client satisfaction, and pricing services while leading a recruitment team in a fast‑paced environment. Strong relationship skills are essential.