Onsite Program Lead – Client Growth & Retention

The Adecco Group; North Lynbrook (NY); On-site; USD 65,000 - 118,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) plan

Paid time off & holidays

Job summary

The Adecco Group is seeking an Onsite Manager in our United States operations to serve as the primary client contact for Adecco programs and escalate client questions. You will guide daily recruitment activities, monitor KPIs, and drive long-term program evolution, aligning with the client’s objectives and ensuring strong collaboration across teams.

You will build relationships with HR and Operations, present reviews, and lead a recruitment team to maintain high client satisfaction and favorable

Qualifications

• Effective written and verbal communication in diverse settings.
• Ability to build strong client relationships and networks.
• Experience leading a recruitment team in a fast-paced environment.
• Strong organizational, prioritization, and multitasking abilities.
• Proven ability to manage KPIs and SLAs.
• Understanding of current recruiting practices compliant with laws.

Responsibilities

• Grow and retain accounts, build relationships with HR and Operations.
• Present monthly/quarterly business reviews to leadership.
• Price and sell staffing services, plan growth strategies.
• Ensure client requirements align with SLAs and contracts.
• Lead recruitment teams and monitor performance against KPIs.

Skills

Communication skills

Relationship building

Recruitment team management

Organizational skills

KPIs & SLAs

Knowledge of employment laws

MS Office proficiency

Education

High school diploma or equivalent

Tools

MS Office

Job description

The Adecco Group is seeking an Onsite Manager in our United States operations to serve as the primary client contact for Adecco programs and escalate client questions. You will guide daily recruitment activities, monitor KPIs, and drive long-term program evolution, aligning with the client’s objectives and ensuring strong collaboration across teams.

You will build relationships with HR and Operations, present reviews, and lead a recruitment team to maintain high client satisfaction and favorable