Production Administrative Coordinator: Scheduling & Customer Support

Groundworks; Twinsburg Township (OH); On-site; USD 23,000 - 27,000; Full time

Benefits offered by this job

Employee Ownership Program

Tuition Reimbursement

Paid time off

Medical, dental, vision benefits

401(k) company match

Job summary

Groundworks, North America’s leader in foundation solutions, seeks a Production Administrative Assistant in Ohio to support timekeeping, paperwork, and scheduling. You will interact with customers, technicians, and field teams to keep projects on track and deliver a seamless customer experience.

The role emphasizes an energetic, positive image, strong communication, and reliable attendance in a fast-paced, customer-service-based operation.

Qualifications

• High School Diploma or GED required.
• 1–2 years administrative assistant or call center experience preferred.
• Strong communication and customer-service orientation.

Responsibilities

• Provide administrative support for timekeeping and documentation.
• Create weekly job packs and purchase orders.
• Maintain accurate customer records and responses.
• Schedule installs and coordinate field communication.
• Ensure office equipment is functional and maintained.

Skills

Administrative support

Customer service

Communication

Data entry

Time management

Education

High School Diploma/GED

Tools

MS Office

CRM basics

Job description

Groundworks, North America’s leader in foundation solutions, seeks a Production Administrative Assistant in Ohio to support timekeeping, paperwork, and scheduling. You will interact with customers, technicians, and field teams to keep projects on track and deliver a seamless customer experience.

The role emphasizes an energetic, positive image, strong communication, and reliable attendance in a fast-paced, customer-service-based operation.