Onsite POS Technician - Deploy & Troubleshoot 37 Devices

Stand8 Technology Consulting

Long Beach (CA)

On-site

USD 48,000 - 62,000

Full time

45 hours ago
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Benefits offered by this job

Medical insurance with HSA via Anthem
Dental/Vision/Ancillary coverage viaUn
401(k) retirement plan
Paid time off
Employee Assistance Program (EAP)
ADP WorkforceNow discounts

Job summary

Stand8 Technology Consulting seeks a POS Technician for a one-year contract, onsite in Long Beach, CA. The role covers configuring and decommissioning ~37 POS devices, managing user access, and troubleshooting hardware, connectivity, battery, and application issues.

Escalations are coordinated to ensure steady day-to-day device operations. The position includes comprehensive benefits such as medical/HSA coverage, dental/vision, 401(k), PTO, EAP, and discount programs.

Qualifications

  • Experience configuring and decommissioning POS devices.
  • Ability to administer user access for POS devices and apps.
  • Proven troubleshooting skills for hardware, connectivity and power issues.
  • Experience supporting device migrations and replacements.

Responsibilities

  • Configure and support ~37 POS devices across seven departments.
  • Decommission legacy POS devices as they are replaced.
  • Manage user access for POS devices and related apps.
  • Troubleshoot device errors, network connectivity, battery, and app issues.
  • Escalate incidents and track resolution with the appropriate channel.
  • Support the web-based POS management and invoicing applications.
  • Coordinate with IT and vendors for device-related queries.

Skills

POS device configuration
Device decommissioning
User access administration
Troubleshooting hardware
Network connectivity troubleshooting
Escalation coordination
Legacy to replacement transition

Tools

POS management application
ADP WorkforceNow
Anthem HSA system

Job description

Stand8 Technology Consulting seeks a POS Technician for a one-year contract, onsite in Long Beach, CA. The role covers configuring and decommissioning ~37 POS devices, managing user access, and troubleshooting hardware, connectivity, battery, and application issues.

Escalations are coordinated to ensure steady day-to-day device operations. The position includes comprehensive benefits such as medical/HSA coverage, dental/vision, 401(k), PTO, EAP, and discount programs.

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