Onsite Plumbing Operations Lead — ServiceTitan Pro

Velocity Trade Partners; Howell Township (NJ); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Full-time on-site role (Howell, NJ)

End-to-end location ownership

Job summary

HireBus Inc. is seeking a Plumbing Operations Manager in Howell, NJ to own field operations and scheduling. You will manage a team of technicians, coordinate dispatch through ServiceTitan, and ensure timely, high-quality service delivery.

The role requires 3+ years of operations leadership in home services or plumbing, hands-on ServiceTitan experience, and strong communication. A valid driver's license and reliable transportation are essential.

Qualifications

• 3+ years managing operations or field teams in home services or plumbing.
• Hands-on ServiceTitan experience or certification.
• Strong knowledge of Slack and Microsoft Teams.
• Valid driver's license and reliable transportation.

Responsibilities

• Run scheduling and dispatch in the ServiceTitan admin portal.
• Monitor active jobs for updates, notes, and invoicing accuracy.
• Confirm supervisor coverage on high-ticket work before dispatch.
• Check in with technicians and remove blockers.
• Review technician performance and provide coaching and corrective action.
• Lead operations meetings and coordinate with the office on parts and escalations.

Skills

Team leadership

Communication

Organizational skills

Slack knowledge

Microsoft Teams

Education

High school diploma or GED

Tools

ServiceTitan

Job description

HireBus Inc. is seeking a Plumbing Operations Manager in Howell, NJ to own field operations and scheduling. You will manage a team of technicians, coordinate dispatch through ServiceTitan, and ensure timely, high-quality service delivery.

The role requires 3+ years of operations leadership in home services or plumbing, hands-on ServiceTitan experience, and strong communication. A valid driver's license and reliable transportation are essential.