Senior Field Operations Leader – HVAC & Plumbing

Service Experts NJ Plumbing LLC; Hillsborough Township (NJ); On-site; USD 110,000 - 141,000; Full time

Benefits offered by this job

Incentive opportunities

Generous PTO

24 paid days off in first year

29 paid days off after 2nd year

Company-sponsored health benefits

401(k) with company match

Life insurance

Disability insurance

Supplemental benefits

Job summary

Service Experts NJ Plumbing LLC is seeking an Operations Manager to oversee the HVAC and Plumbing teams, ensuring top-tier service and efficient operations. The role requires NJ Master licenses and a proven track record in field leadership.

You will report to the General Manager, coordinate schedules, and drive training, safety, and quality across the department while managing budgets and vendor relationships. This is a full-time, on-site position in Hillsborough Township, NJ.

Qualifications

• Requires New Jersey Plumbing and HVAC Master licenses.
• Minimum of 6 years of proven field experience in HVAC/Plumbing.
• Experience as a service manager or equivalent supervisory role.

Responsibilities

• Direct daily operations of HVAC and Plumbing departments.
• Schedule and supervise technicians to meet service demands.
• Review work for quality, safety, and productivity.
• Lead training and development for staff and safety procedures.
• Coordinate with dispatch on job timelines and labor hours.
• Develop budgets and monitor departmental profitability.
• Oversee vehicle maintenance and parts inventory.
• Generate leads and promote maintenance/service agreements.

Skills

Multi-tasking

Prioritization

Independent work

Staff supervision

Communication

Budget management

Vendor coordination

Education

Bachelor's Degree

Tools

Microsoft Word

Microsoft Excel

Job description

Service Experts NJ Plumbing LLC is seeking an Operations Manager to oversee the HVAC and Plumbing teams, ensuring top-tier service and efficient operations. The role requires NJ Master licenses and a proven track record in field leadership.

You will report to the General Manager, coordinate schedules, and drive training, safety, and quality across the department while managing budgets and vendor relationships. This is a full-time, on-site position in Hillsborough Township, NJ.