Plumbing Operations Manager

Velocity Trade Partners; Fort Worth (TX); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Onsite (Fort Worth)

Job summary

HireBus Inc. in Fort Worth, TX is seeking a Plumbing Operations Manager to run the location from morning board to night close.

You will manage scheduling, dispatch, and invoicing in ServiceTitan while ensuring high-quality field work. Require 3+ years leading operations or field teams, hands-on ServiceTitan experience or certification, Slack and Teams familiarity, and a valid driver's license with reliable transportation.

Qualifications

• Three or more years managing operations or a field team.
• Hands-on ServiceTitan experience or certification.
• Knowledge of Slack and Microsoft Teams.
• Valid driver’s license and reliable transportation.
• High school diploma or GED; business/ops degree a plus.

Responsibilities

• Run scheduling and dispatch in the ServiceTitan admin portal.
• Monitor active jobs for updates, notes, and accurate invoicing.
• Confirm supervisor coverage on high-ticket work before first dispatch.
• Answer the field and keep technicians moving to the next job.
• Review technician performance and deliver coaching and corrective action.
• Lead operations meetings and coordinate with the office on parts and escalations.

Skills

Operations management

People management

Communication

Organization

Field coordination

Multi-site leadership

Education

High school diploma or GED

Tools

ServiceTitan

Slack

Microsoft Teams

Job description

We need an Plumbing Operations Manager to run our Fort Worth, TX location, from the morning board to the last invoice at night. You need three or more years managing operations or a field team, ideally in home services or plumbing and drains, plus hands on ServiceTitan experience or certification.

Who You Are:

• You are the person the field calls first, and you want to be that person.
• You take pride in a clean board where nothing sits untouched.
• You are a clear communicator who holds people accountable and keeps the crew glad to work for you.
• You stay organized when the day goes sideways and fix problems early.
• You bring the proven ability to run several technicians and job sites at once.
• You bring a high school diploma or GED (business or operations degree a plus), Slack and Microsoft Teams knowledge, a valid driver's license, and reliable transportation.

Who We Are:

• We are a portfolio of plumbing, drain, and home services brands.
• We run on ServiceTitan, so dispatching, invoicing, and performance live in one system.
• We are hiring confidentially and will share the brand name once we are talking.

What You Will Do Each Day:

• Run scheduling and dispatch in the ServiceTitan admin portal.
• Monitor active jobs for updates, notes, and accurate invoicing.
• Confirm supervisor coverage on high ticket work before first dispatch.
• Answer the field and keep technicians moving to the next job.
• Review technician performance and deliver coaching and corrective action.
• Lead operations meetings and work with the office on parts and escalations.

Why You'll Love Working Here:

• Full time and onsite at the Fort Worth location.
• You own the location end to end, from the morning board to close out.