Plumbing Operations Manager

Velocity Trade Partners; Howell Township (NJ); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Full-time on-site role (Howell, NJ)

End-to-end location ownership

Job summary

HireBus Inc. is seeking a Plumbing Operations Manager in Howell, NJ to own field operations and scheduling. You will manage a team of technicians, coordinate dispatch through ServiceTitan, and ensure timely, high-quality service delivery.

The role requires 3+ years of operations leadership in home services or plumbing, hands-on ServiceTitan experience, and strong communication. A valid driver's license and reliable transportation are essential.

Qualifications

• 3+ years managing operations or field teams in home services or plumbing.
• Hands-on ServiceTitan experience or certification.
• Strong knowledge of Slack and Microsoft Teams.
• Valid driver's license and reliable transportation.

Responsibilities

• Run scheduling and dispatch in the ServiceTitan admin portal.
• Monitor active jobs for updates, notes, and invoicing accuracy.
• Confirm supervisor coverage on high-ticket work before dispatch.
• Check in with technicians and remove blockers.
• Review technician performance and provide coaching and corrective action.
• Lead operations meetings and coordinate with the office on parts and escalations.

Skills

Team leadership

Communication

Organizational skills

Slack knowledge

Microsoft Teams

Education

High school diploma or GED

Tools

ServiceTitan

Job description

We are hiring an Plumbing Operations Manager for our Howell, NJ location. The board, the field team, and the revenue sit with you. You need three or more years managing operations or a field team, ideally in home services or plumbing and drains, plus hands on ServiceTitan experience or certification.

Who You Are:

• You are the first call the field makes all day, and that suits you.

• You take pride in a clean board where nothing sits untouched.

• You are a clear communicator who holds people accountable and keeps the crew glad to work for you.

• You stay organized when the day goes sideways and fix problems early.

• You bring the proven ability to run several technicians and job sites at once.

• You bring a high school diploma or GED (business or operations degree a plus), Slack and Microsoft Teams knowledge, a valid driver's license, and reliable transportation.

Who We Are:

• We are a portfolio of plumbing, drain, and home services brands.

• We run on ServiceTitan, so dispatching, invoicing, and performance live in one system.

• We are hiring confidentially and will share the brand name once we are talking.

What You Will Do Each Day:

• Run scheduling and dispatch in the ServiceTitan admin portal.

• Monitor active jobs for updates, notes, and accurate invoicing.

• Confirm supervisor coverage on high ticket work before first dispatch.

• Check in with technicians and clear what is in their way.

• Review technician performance and deliver coaching and corrective action.

• Lead operations meetings and work with the office on parts and escalations.

Why You'll Love Working Here:

• Full time and onsite at the Howell location.

• You own the location end to end, from the morning board to close out.