Onsite PC Support Technician — Travel & Troubleshooting

Worldwide TechServices; Indianapolis (IN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Incentive for each call closed

Job summary

Worldwide TechServices is looking for a Dynamic PC Support technician based in Indianapolis, Indiana. This role involves troubleshooting and repairing desktops and laptops, providing customer support, and ensuring timely service delivery. Candidates should have technical school certification or equivalent with up to 2 years of experience. The position requires a valid driver’s license and the ability to lift computer equipment. Join us in delivering high-quality tech solutions to our clients.

Qualifications

• Typically requires technical school certification or equivalent and 0-2 years of relevant experience.
• Previous customer service experience is a plus.
• Valid Driver’s License and reliable transportation with valid registration and insurance.

Responsibilities

• Provide customer support for designated equipment.
• Complete real-time reporting of all calls as documented.
• Ensure control of assets and inventory through prompt turnaround.

Skills

Customer service communication

Basic repair tool kit ownership

Ability to drive to client locations

Ability to lift and move 50 lbs

Education

Technical school certification or equivalent

Tools

OEM Certifications

Relevant software and hardware knowledge

Job description

Worldwide TechServices is looking for a Dynamic PC Support technician based in Indianapolis, Indiana. This role involves troubleshooting and repairing desktops and laptops, providing customer support, and ensuring timely service delivery. Candidates should have technical school certification or equivalent with up to 2 years of experience. The position requires a valid driver’s license and the ability to lift computer equipment. Join us in delivering high-quality tech solutions to our clients.