Onsite Patient Services Rep (Per Diem) – Overlake

careers-fhcrc; Bellevue (WA); On-site; USD 39,000 - 55,000; Part time

Job summary

Fred Hutchinson Cancer Center in the Seattle area is seeking a Patient Services Representative for the Overlake location. This per diem onsite role supports patient check-in, scheduling, and front-office operations Monday through Friday.

You will greet patients, assemble paperwork, triage calls, perform clerical tasks, and verify information. Prior customer service in healthcare is preferred; High School diploma required; compensation ranges hourly from $28.18 to $40.11.

Qualifications

• High School diploma or equivalent.
• 6 months to 1 year experience in a customer service environment.
• Ability to work in a fast paced, complex healthcare environment.
• Effectively organize and manage time and tasks independently.
• Ability to communicate (verbally and in writing) clearly.

Responsibilities

• Greet and screen patients, check them in using an automated scheduling system.
• Assemble and distribute paperwork to patients, families, caregivers and clinical staff.
• Triage questions from callers and forward to appropriate staff or department.
• Perform general clerical duties including mail, inventory and ordering supplies.
• Activate provider orders (Alliance Lab).
• May schedule patient appointments and facilitate patient flow.
• Verify demographic, clinical and financial information with patients.

Skills

Customer service

Communication

Time management

Clerical

Healthcare environment

Education

High School diploma or equivalent

Tools

Microsoft Office

Email

Scheduling system

Job description

Fred Hutchinson Cancer Center in the Seattle area is seeking a Patient Services Representative for the Overlake location. This per diem onsite role supports patient check-in, scheduling, and front-office operations Monday through Friday.

You will greet patients, assemble paperwork, triage calls, perform clerical tasks, and verify information. Prior customer service in healthcare is preferred; High School diploma required; compensation ranges hourly from $28.18 to $40.11.