Patient Services Associate – Per Diem, Onsite Care

Fred Hutchinson Cancer Center (Fred Hutch); Kirkland (WA); On-site; USD 39,000 - 55,000; Full time

Job summary

Fred Hutchinson Cancer Center in Kirkland, WA is seeking a Per Diem Patient Services Representative to greet patients, check in and coordinate paperwork in a fast-paced clinical setting. This onsite role supports patients and families with compassionate, patient-centered service.

The position offers primarily onsite duties at Evergreen Community Site with variable days and hours, Monday through Sunday, and a pay range of $28.17–$40.11 per hour depending on experience.

Qualifications

• High School diploma or equivalent.
• Six months to one year experience in customer service environment.
• Ability to work in a fast paced, complex healthcare environment.
• Effectively organize and manage time and tasks independently.
• Ability to communicate (verbally and in writing) in a clear and concise manner.
• Can use a mouse, navigate computer programs and use email in a professional setting.

Responsibilities

• Greets and screens patients arriving for appointments and checks them in using an automated scheduling system.
• Assembles and distributes appropriate paperwork to patients, families, caregivers and clinical staff.
• Triage questions and concerns from callers and forward to appropriate staff or department as needed.
• Performs general clerical duties including, processing mail, taking inventory and ordering office supplies.
• Activates provider orders (Alliance Lab only).
• May schedule patient appointments as ordered by clinician.
• May be responsible for the facilitation of patient flow.
• Verifies demographic, clinical and financial information with patient as required.

Skills

Customer service

Communication

Time management

Computer literacy

Attention to detail

Education

High School diploma or equivalent

Job description

Fred Hutchinson Cancer Center in Kirkland, WA is seeking a Per Diem Patient Services Representative to greet patients, check in and coordinate paperwork in a fast-paced clinical setting. This onsite role supports patients and families with compassionate, patient-centered service.

The position offers primarily onsite duties at Evergreen Community Site with variable days and hours, Monday through Sunday, and a pay range of $28.17–$40.11 per hour depending on experience.