Onsite Patient Access Specialist — Growth & Perks

ensemblehp; Lewiston (ME); Vor Ort; USD 25.000 - 26.000; Teilzeit

Benefits dieser Stelle

Bonus Incentives

Paid Certifications

Tuition Reimbursement

Comprehensive Benefits

Career Advancement

Zusammenfassung

Ensemble is seeking a PRN Patient Access staff member in Lewiston, ME to support patient pre-registration, eligibility checks, and POS collections. You will interact with patients, collect demographics and insurance information, and guide them through consent forms and education materials.

The role emphasizes accuracy, empathy, and adherence to POS workflows, with opportunities for paid certifications and ongoing training. On-site availability is required at Covenant-St Mary's.

Qualifikationen

• 1+ years of customer service experience.
• Be inquisitive and open to AI-driven process improvements.
• CRCR certification to be completed within 6 months of hire.

Aufgaben

• Pre-registration of patient accounts and collection of demographics and insurance details.
• Verify eligibility and enter benefit data to support POS and billing processes.
• Explain consent forms and provide patient education documents.
• Handle point-of-service collections and communicate payment plan options.
• Operate the telephone switchboard for inbound/outbound calls and maintain service quality.
• Conduct account audits and provide data to Patient Access leadership.

Kenntnisse

Customer service

AI awareness

Ausbildung

High School Diploma/GED

CRCR Certification within 6 months

Tools

ABN software

Jobbeschreibung

Ensemble is seeking a PRN Patient Access staff member in Lewiston, ME to support patient pre-registration, eligibility checks, and POS collections. You will interact with patients, collect demographics and insurance information, and guide them through consent forms and education materials.

The role emphasizes accuracy, empathy, and adherence to POS workflows, with opportunities for paid certifications and ongoing training. On-site availability is required at Covenant-St Mary's.