Onsite Patient Access Associate - Certifications & Growth

Ensemble Health Partners; Indiana (PA); On-site; USD 35,000 - 38,000; Full time

Benefits offered by this job

Bonus Incentives

Paid Certifications

Tuition Reimbursement

Comprehensive Benefits

Career Advancement

Job summary

Ensemble Health Partners is seeking an entry-level Patient Access Representative to perform admitting duties for hospital services while ensuring compliance and a strong patient experience.

The role emphasizes patient registration, insurance verification, and MRN assignment, with attention to POS collections and high service quality. This is an on-site opportunity with responsibilities aligned to regulatory standards.

Qualifications

• 1+ year of customer service experience.
• High School Diploma or GED required.
• CRCR certification required within 6 months of hire (company paid).

Responsibilities

• Admitting duties for all patients admitted for services.
• Assign MRNs and perform medical necessity/compliance checks; collect insurance information.
• Explain and distribute consent forms and patient education documents.
• Operate telephone switchboard and provide excellent customer service per Press Ganey metrics.
• Ensure POS collections and accurate billing information to support clean claim rate.

Skills

Customer service

Education

High School Diploma/GED

Tools

ABN software

Insurance verification system

POS system

Job description

Ensemble Health Partners is seeking an entry-level Patient Access Representative to perform admitting duties for hospital services while ensuring compliance and a strong patient experience.

The role emphasizes patient registration, insurance verification, and MRN assignment, with attention to POS collections and high service quality. This is an on-site opportunity with responsibilities aligned to regulatory standards.