Onsite Patient Access Specialist – Entry Level

Ensemble Health Partners; Memphis (TN); Hybrid; USD 23,000 - 25,000; Full time

Benefits offered by this job

Bonus incentives

Paid certifications

Tuition reimbursement

Comprehensive benefits

Career advancement

Job summary

Ensemble Health Partners in Memphis, TN is seeking a Patient Access Specialist for an on-site role. This entry-level position handles admitting duties for hospital patients, aligning with our mission and ensuring compliance with regulatory requirements.

The role involves assigning MRNs, collecting demographics and insurance information, processing physician orders, and providing patient instructions with outstanding customer service.

Qualifications

• 1+ years of customer service experience.
• High School Diploma/GED required.
• CRCR certification within 6 months of hire (company paid).

Responsibilities

• Perform pre-registration of patient accounts and collect demographic, insurance, and payment information.
• Explain consent forms and educate patients using provided documents.
• Verify insurance eligibility and enter benefits to support POS and billing.
• Assist with point-of-service collections and payment plans while delivering excellent customer service.

Skills

Customer service

Education

High School Diploma/GED

Job description

Ensemble Health Partners in Memphis, TN is seeking a Patient Access Specialist for an on-site role. This entry-level position handles admitting duties for hospital patients, aligning with our mission and ensuring compliance with regulatory requirements.

The role involves assigning MRNs, collecting demographics and insurance information, processing physician orders, and providing patient instructions with outstanding customer service.