Onsite Patient Access Specialist - Entry Level

Ensemble Health Partners; Los Angeles (CA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Bonus Incentives

Paid Certifications

Tuition Reimbursement

Comprehensive Benefits

Career Advancement

Job summary

Ensemble Health Partners is seeking a Patient Access Associate Specialist to ensure a seamless patient registration and access experience within the healthcare revenue cycle. You will handle data entry with accuracy and provide compassionate, on-site support to patients and staff at client facilities.

Duties include collecting demographic and insurance information, explaining consent forms, verifying eligibility, and supporting point-of-service collections to improve first-pass claim rates and

Qualifications

• 1+ year of customer service experience.
• Must be inquisitive and open to innovation including AI to improve processes.

Responsibilities

• Assign MRNs and complete medical necessity checks; collect insurance information; provide patient instructions; use overlay tools to ensure accuracy and service quality.
• Answer phone calls and relay messages; maintain compassionate interactions with patients and staff.
• Audit accounts and generate data to support leadership and KPI reporting.
• Pre-register patient accounts and explain consent forms; obtain signatures as required.

Skills

Customer service

Curiosity and adaptability

Education

High School Diploma/GED

Job description

Ensemble Health Partners is seeking a Patient Access Associate Specialist to ensure a seamless patient registration and access experience within the healthcare revenue cycle. You will handle data entry with accuracy and provide compassionate, on-site support to patients and staff at client facilities.

Duties include collecting demographic and insurance information, explaining consent forms, verifying eligibility, and supporting point-of-service collections to improve first-pass claim rates and