Patient Access Champion: Onsite Hospital Role

Ensemble Health Partners; Bristol (TN); Hybrid; USD 23,000 - 25,000; Full time

Benefits offered by this job

Bonus incentives

Paid certifications

Tuition reimbursement

Comprehensive benefits

Career advancement

Job summary

Ensemble Health Partners in Bristol, TN is seeking an entry-level Patient Access Specialist to perform admitting duties for hospital services onsite. The role emphasizes accuracy in MRN assignment, insurance collection, and patient education while meeting regulatory requirements and company standards.

The position offers bonus incentives, paid certifications, tuition reimbursement, comprehensive benefits, and opportunities for career advancement.

Qualifications

• 1+ years of customer service experience.
• Ability to handle patient questions with compassion and clarity.

Responsibilities

• Assign accurate MRNs and perform eligibility and compliance checks.
• Collect insurance information and process physician orders.
• Provide patient instructions and explain consent/education documents.
• Explain and distribute Medicare/Tricare notices and forms.
• Review insurance eligibility and enter benefit data to support POS/billing.
• Screen medical necessity using ABN software and document outcomes.
• Operate the telephone switchboard and handle inter-office calls with care.

Skills

Customer service

Communication

Phone etiquette

Education

High School Diploma/GED

Tools

ABN software

Job description

Ensemble Health Partners in Bristol, TN is seeking an entry-level Patient Access Specialist to perform admitting duties for hospital services onsite. The role emphasizes accuracy in MRN assignment, insurance collection, and patient education while meeting regulatory requirements and company standards.

The position offers bonus incentives, paid certifications, tuition reimbursement, comprehensive benefits, and opportunities for career advancement.