Onsite Operations & Scheduling Coordinator

Express Windows Inc.; Buffalo (NY); On-site; USD 42,000 - 62,000; Full time

Job summary

Express Windows Inc. in Buffalo, NY, is seeking an Office Manager to oversee daily office operations and support smooth business workflows on-site.

You will coordinate calls and inquiries, manage scheduling and documentation, and assist with invoicing and basic reporting while collaborating with field teams and vendors to ensure timely project completion. The role requires strong communication, organizational skills, and experience in administrative roles within home services.

Qualifications

• Experience in office management or administrative roles, preferably in construction, home services, or similar industries.
• Strong communication and customer service skills.
• Ability to manage scheduling, appointments, and documentation.
• Familiar with office equipment and basic computer tools (email, spreadsheets).

Responsibilities

• Oversee daily office operations and support smooth business workflows.
• Coordinate incoming calls, emails, and inquiries to ensure prompt, professional responses.
• Manage scheduling, customer appointments, and installation timelines; maintain accurate records.
• Assist invoicing, job orders, and basic reporting; collaborate with field teams, vendors, and customers.

Skills

Communication

Admin support

Customer service

Office equipment

Tools

Scheduling software

Email

Spreadsheets

Job description

Express Windows Inc. in Buffalo, NY, is seeking an Office Manager to oversee daily office operations and support smooth business workflows on-site.

You will coordinate calls and inquiries, manage scheduling and documentation, and assist with invoicing and basic reporting while collaborating with field teams and vendors to ensure timely project completion. The role requires strong communication, organizational skills, and experience in administrative roles within home services.