On-Site Dispatch & Scheduling Specialist

CLEVELAND FUNERAL HOME, INC.; City of Watertown (NY); On-site; USD 40,000 - 54,000; Full time

Job summary

CLEVELAND SERVICES, based in Watertown, NY, is seeking a Dispatching Scheduler to join our on-site team. This full-time role focuses on daily appointment scheduling, coordinating with clients and staff to ensure smooth operations and exceptional service.

Candidates should be organized, detail-oriented, and proficient with scheduling tools. Strong communication and time-management skills are essential to keep schedules accurate and responsive to client needs.

Qualifications

• Strong appointment scheduling and organizational skills.
• Excellent communication and customer service abilities.
• Ability to prioritize tasks and effectively manage time.
• Detail-oriented with strong problem-solving capabilities.
• Proficiency in scheduling tools or software is a plus.

Responsibilities

• Manage daily appointment scheduling and coordinate with clients and staff.
• Ensure smooth operations and timely updates to schedules.
• Provide exceptional customer service and respond to inquiries.
• Maintain organized and up-to-date scheduling systems.
• Communicate clearly with team members to meet business needs.

Tools

Scheduling software

Job description

CLEVELAND SERVICES, based in Watertown, NY, is seeking a Dispatching Scheduler to join our on-site team. This full-time role focuses on daily appointment scheduling, coordinating with clients and staff to ensure smooth operations and exceptional service.

Candidates should be organized, detail-oriented, and proficient with scheduling tools. Strong communication and time-management skills are essential to keep schedules accurate and responsive to client needs.