Onsite Operations Lead (Part-Time) — Drive Guest Experience

skyzone; Roanoke (VA); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

Benefits package

401k with company match

Discounts on park experiences

Job summary

CircusTrix Sky Zone is seeking a part-time Team Lead to oversee operations across Sales & Service, Parties & Events, and Food & Beverage/Facilities. You will act as MOD when leaders are away and drive guest experiences with Sky Zone’s WOW standards.

The role requires 2+ years in operations or guest-facing roles, supervisory experience, and availability evenings, weekends, and holidays. Compensation ranges $15-$17/hr with benefits.

Qualifications

• Minimum 2 years of progressive experience in operations or guest-facing roles.
• Supervisory or leadership experience.
• Availability to work evenings, weekends, and holidays.
• Able to lift and carry a minimum of 20 pounds.

Responsibilities

• Act as Manager on Duty (MOD) when GM/OM are not present, ensuring operational excellence, safety compliance, and team accountability.
• Provide proactive, on-the-floor leadership by coaching, supporting, and delegating to Team Members across all departments.
• Step into any operational area as needed to maintain guest experiences and operational flow.
• Deliver timely communication of guest issues, operational challenges, or safety concerns to the Management Team.

Skills

Leadership

Operations

Sales

Guest experience

Safety compliance

Team leadership

Communication

Tools

POS systems

Microsoft Office

Teams

Job description

CircusTrix Sky Zone is seeking a part-time Team Lead to oversee operations across Sales & Service, Parties & Events, and Food & Beverage/Facilities. You will act as MOD when leaders are away and drive guest experiences with Sky Zone’s WOW standards.

The role requires 2+ years in operations or guest-facing roles, supervisory experience, and availability evenings, weekends, and holidays. Compensation ranges $15-$17/hr with benefits.