Onsite Oncology Care Coordinator: In-Home & Virtual

Daymark Health Inc.; Swansea (MA); Presencial; USD 50.000 - 60.000; Jornada completa

Descripción de la vacante

Daymark Health Inc. is redefining the cancer care experience with a hybrid in-person and virtual model.

As a Care Coordinator, you will schedule in-home and virtual visits for Nurse Practitioners and Registered Nurses, coordinate with patients and caregivers, and handle some medical records requests in a fast-paced team environment. You will provide warm, reliable patient communication, support scheduling changes, ensure HIPAA compliance, and maintain accurate documentation in our electronic

Formación

• 3+ years of experience in medical office administration or patient scheduling.
• Experience in oncology, home health, or virtual care is a plus.
• Proficient with EHR and collaboration tools (Slack, Zoom, Google Suite).

Responsabilidades

• Schedule and manage in-home and virtual visits for providers to optimize calendars.
• Coordinate with patients and caregivers to schedule, confirm, and reschedule visits and follow-ups.
• Provide basic technical support for virtual visits and patient access.
• Develop knowledge of patient panel to prioritize visits and surface patient needs to providers.
• Process medical records requests per HIPAA and Daymark policies, and manage faxes securely.
• Maintain high documentation standards in the EHR and other systems.
• Support coverage across the Care Team for urgent needs.

Conocimientos

Medical office admin

Patient scheduling

Care coordination

Patient access

HIPAA compliance

Herramientas

EHR systems

Slack

Zoom

Google Suite

Descripción del empleo

Daymark Health Inc. is redefining the cancer care experience with a hybrid in-person and virtual model.

As a Care Coordinator, you will schedule in-home and virtual visits for Nurse Practitioners and Registered Nurses, coordinate with patients and caregivers, and handle some medical records requests in a fast-paced team environment. You will provide warm, reliable patient communication, support scheduling changes, ensure HIPAA compliance, and maintain accurate documentation in our electronic