Oncology Care Coordinator - In-Home & Virtual

Daymark Health Inc.; Pawtucket (RI); In loco; USD 50.000 - 60.000; Tempo pieno

Descrizione del lavoro

Daymark Health is a value-based oncology company redefining the cancer care experience for patients and providers. The Care Coordinator role focuses on scheduling visits and ensuring timely care across home and virtual settings.

You will support Nurse Practitioners and Registered Nurses, manage calendars, and maintain HIPAA-compliant records while delivering compassionate patient communications. This is a fully onsite Providence, RI position with an emphasis on accuracy and teamwork.

Competenze

• 3+ years in medical office administration or similar.
• Experience in oncology, home health, or a virtual care model is a plus.
• Proficient with HIPAA and patient privacy.

Mansioni

• Schedule and manage in-home and virtual visits for the Nurse Practitioners and Registered Nurses you support, optimizing provider calendars and minimizing gaps.
• Coordinate with patients and caregivers to schedule, confirm, and reschedule visits, and to close the loop on missed appointments or overdue follow-ups.
• Develop a working knowledge of your assigned patient panel, including clinical priorities, recent activity, and upcoming needs, and use it to prioritize visits, surface patient needs to providers, and conduct proactive outreach.
• Provide coverage for inbound patient calls resolving scheduling and logistical questions and warm-transferring other questions or concerns to the appropriate team member.
• Process medical records requests in line with HIPAA and Daymark policies, and send and receive faxes accurately and securely.
• Maintain a high standard of operational excellence, including clear documentation in our EHR and other systems, adherence to Daymark’s policies and procedures, and tracking and meeting any expected deadlines or productivity metrics.
• Work flexibly across the Care Team to support coverage and urgent needs as they arise.

Conoscenze

Medical office admin

Care coordination

Patient scheduling

EHR proficiency

Calendar management

Communication skills

Detail oriented

Strumenti

Slack

Zoom

Google Suite

EHR systems

Descrizione del lavoro

Daymark Health is a value-based oncology company redefining the cancer care experience for patients and providers. The Care Coordinator role focuses on scheduling visits and ensuring timely care across home and virtual settings.

You will support Nurse Practitioners and Registered Nurses, manage calendars, and maintain HIPAA-compliant records while delivering compassionate patient communications. This is a fully onsite Providence, RI position with an emphasis on accuracy and teamwork.