Onsite Office Services Manager - Lead & Elevate Client Service

Global Business Transformation Solutions, LLC (GBTS); Austin (TX); On-site; USD 34,000 - 49,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off (PTO)

Job summary

Opensity Solutions in Austin, TX is seeking an Onsite Office Services Manager to oversee daily on-site operations and deliver exceptional client service. You will supervise staff across reception, facilities, copy/print, mail, and hospitality, ensuring smooth workflows and a strong service culture.

The role emphasizes team leadership, recruiting and training, scheduling, and developing staff. You will partner closely with client contacts to meet service expectations and drive operational

Qualifications

• High School Diploma required.
• Previous supervisory experience in client service, office services, hospitality, or facilities preferred.
• Strong leadership and team management skills.
• Excellent verbal and written communication skills.
• Strong attention to detail and organizational abilities.

Responsibilities

• Serve as the primary liaison between on-site employees and the client.
• Supervise, assign, and delegate daily tasks to ensure productivity goals are met.
• Recruit and participate in interviewing candidates for site-level positions.
• Train, coach, and support employees to ensure consistent service performance.
• Oversee delivery of all site services including mail, copy, print, scan, reception, hospitality, and facilities support.
• Assist with basic facilities coordination such as office moves, equipment support, and workspace organization.
• Collect and organize data for monthly reporting to leadership and clients.

Skills

Leadership

Client service

Office management

Communication

MS Office

Education

High School Diploma

Job description

Opensity Solutions in Austin, TX is seeking an Onsite Office Services Manager to oversee daily on-site operations and deliver exceptional client service. You will supervise staff across reception, facilities, copy/print, mail, and hospitality, ensuring smooth workflows and a strong service culture.

The role emphasizes team leadership, recruiting and training, scheduling, and developing staff. You will partner closely with client contacts to meet service expectations and drive operational