Onsite Office Services Lead (Reprographics & Mail)

RR Donnelley; Boston (MA); On-site; USD 31,684 - 34,935; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

401(k) with company match

Job summary

A leading global firm is seeking a Lead Office Services Associate in Boston. The role involves overseeing office service tasks, ensuring deadlines are met, and interacting with clients. Ideal candidates will have at least 3 years of experience, strong customer service skills, and the ability to work in a fast-paced environment. This position requires professional attire and the ability to lift up to 50 lbs regularly. Competitive pay and benefits are offered including medical coverage and 401(k) with company match.

Qualifications

• Minimum 3 years’ office services experience preferably in a legal or large corporate environment.
• Skilled in the use of mail, phone, email, and digital reprographics.
• Good written and verbal communication skills including professional etiquette.

Responsibilities

• Utilize appropriate logs for all office services work.
• Perform work in office services including reprographics and mail functions.
• Communicate with supervisor or client on job or deadline issues.

Skills

Customer service skills

Attention to detail

Problem-solving skills

Organizational skills

Communication skills

Education

High school diploma or equivalent

Job description

A leading global firm is seeking a Lead Office Services Associate in Boston. The role involves overseeing office service tasks, ensuring deadlines are met, and interacting with clients. Ideal candidates will have at least 3 years of experience, strong customer service skills, and the ability to work in a fast-paced environment. This position requires professional attire and the ability to lift up to 50 lbs regularly. Competitive pay and benefits are offered including medical coverage and 401(k) with company match.