Receptionist Lead - 5-Star Front Desk & Office Ops

RR Donnelley; Boston (MA); On-site; USD 29,265 - 41,681; Full time

Job summary

A global business support services company in Boston is seeking a Receptionist Lead to provide high-quality front-desk and office services. This role ensures an exceptional client and employee experience by managing reception, hospitality, and office operations. Responsibilities include coordinating meetings, managing supplies, and assisting with onboarding. Ideal candidates possess strong client service skills and professionalism. This position includes responsibilities of managing budgets and invoicing, with a focus on positive client relationships.

Qualifications

• Experience in a front-desk or receptionist role preferred.
• Ability to handle confidential information discretely.
• Strong interpersonal skills and a professional demeanor.

Responsibilities

• Ensure a welcoming guest experience.
• Manage visitor check-in and building security.
• Coordinate meetings and hospitality services.
• Manage office supplies and mail deliveries.
• Assist with new-hire onboarding.

Skills

Client service orientation

Communication skills

Organization skills

Problem-solving skills

Job description

A global business support services company in Boston is seeking a Receptionist Lead to provide high-quality front-desk and office services. This role ensures an exceptional client and employee experience by managing reception, hospitality, and office operations. Responsibilities include coordinating meetings, managing supplies, and assisting with onboarding. Ideal candidates possess strong client service skills and professionalism. This position includes responsibilities of managing budgets and invoicing, with a focus on positive client relationships.