Onsite Night HR Support Specialist

Tyson Foods; Albany (KY); On-site; USD 28,000 - 48,000; Full time

Job summary

Tyson Foods in Albany, KY, is seeking an HR Systems Support Associate to provide process and transactional support via ServiceNow, email, chat, and phone. You will handle high-volume walk-ins, assist with HR data updates, and navigate HR systems to resolve first-level issues while escalating complex cases to Centers of Excellence and HR leadership.

The role requires a Bachelor's degree with 2+ years in customer support, strong Excel/Word/PowerPoint skills, and the ability to multitask in a

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 2+ years in a customer support role with data entry experience.
• Proficient in Microsoft Excel, Word, and PowerPoint; SAP/HR or Workday knowledge a plus.

Responsibilities

• Provide basic HR system navigation and routine support per procedures.
• Update master data and support HR processes with accuracy.
• Collaborate with People Operations to meet service level goals.

Skills

Customer support

Data entry

Excel

Word

PowerPoint

ServiceNow

Communication

Education

Bachelor's degree

Tools

SAP/HR

Workday

Job description

Tyson Foods in Albany, KY, is seeking an HR Systems Support Associate to provide process and transactional support via ServiceNow, email, chat, and phone. You will handle high-volume walk-ins, assist with HR data updates, and navigate HR systems to resolve first-level issues while escalating complex cases to Centers of Excellence and HR leadership.

The role requires a Bachelor's degree with 2+ years in customer support, strong Excel/Word/PowerPoint skills, and the ability to multitask in a