On-Site HR Systems & ServiceNow Support Specialist

Tyson Foods; Springdale (AR); On-site; USD 26,000 - 43,000; Full time

Job summary

Tyson Foods is seeking a Human Resources Support Specialist to provide process and transactional support for HR systems, acting as the first point of contact through ServiceNow, chat, and phone. Responsibilities include handling high-volume walk-up support, incoming calls, and LOA navigation.

The role requires a Bachelor’s degree or equivalent, 2+ years in customer support, and strong MS Office skills. On-site, 1st shift, with pay range listed. Tyson emphasizes equal opportunity employment.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 2+ years relevant customer support role.
• Proficient in Microsoft Excel, Word, and PowerPoint; HR systems knowledge a plus.
• Excellent verbal and written communication skills; able to interact with diverse end users.

Responsibilities

• Provides basic navigation support following established procedures.
• Reviews and updates key business processes and master data components.
• Collaborates with People Operations to meet service level objectives.

Skills

Two years experience

Customer support

Communication skills

Education

Bachelor's degree or equivalent

Tools

Excel

Word

PowerPoint

Job description

Tyson Foods is seeking a Human Resources Support Specialist to provide process and transactional support for HR systems, acting as the first point of contact through ServiceNow, chat, and phone. Responsibilities include handling high-volume walk-up support, incoming calls, and LOA navigation.

The role requires a Bachelor’s degree or equivalent, 2+ years in customer support, and strong MS Office skills. On-site, 1st shift, with pay range listed. Tyson emphasizes equal opportunity employment.