HR Systems & Support Specialist — 2nd Shift

Tyson Foods, Inc.; Springdale (AR); On-site; USD 28,000 - 48,000; Full time

Job summary

Tyson Foods, Inc. in Rogers, AR seeks an HR Systems Support Specialist to provide process and transactional support for HR systems, serving as the first point of contact via ServiceNow, chat, and phone.

You will manage high-volume walk-up requests, assist with LOA navigation, and update employee data while supporting HR processes. The role requires 2+ years in customer support, a Bachelor's degree, and proficiency in Excel/Word/PowerPoint.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 2+ years in a customer support role.
• Proficient in Microsoft Excel, Word, and PowerPoint.
• Ability to perform data entry and basic analytics.

Responsibilities

• Receives and provides basic navigation support for routine correspondence.
• Review and update key business processes and master data.
• Collaborate with People Operations to meet SLA KPIs.

Skills

Customer service

Communication skills

Data entry

MS Excel

Education

Bachelor's degree or equivalent

Tools

ServiceNow

Workday

SAP

Job description

Tyson Foods, Inc. in Rogers, AR seeks an HR Systems Support Specialist to provide process and transactional support for HR systems, serving as the first point of contact via ServiceNow, chat, and phone.

You will manage high-volume walk-up requests, assist with LOA navigation, and update employee data while supporting HR processes. The role requires 2+ years in customer support, a Bachelor's degree, and proficiency in Excel/Word/PowerPoint.