Onsite Night Guest Services Lead

Hotel Management and Consulting, Inc.; Mobile (AL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

DailyPay Access

Medical, dental, and vision benefits

Paid time off for full-time employees

Employee Assistance Program

Career growth opportunities

Living onsite with a free room

Job summary

Hotel Management and Consulting, Inc. seeks an onsite Night Guest Attendant to be the face of the property, handling after-hours guest needs, safety checks, and routine tasks while living onsite. The role requires a calm, professional presence and strong guest service skills.

The position typically works evening shifts and on-call overnight, ensuring a secure and welcoming environment for guests throughout the night. Benefits and room accommodation are provided for full-time staff.

Qualifications

• Minimum of one year in customer service; hotel operations experience preferred.
• Proficient computer skills.
• Excellent communication skills.
• Strong organizational, time-management, and problem-solving abilities.

Responsibilities

• Property inspections during the night for safety and security.
• Assist guests with check-in/check-out after hours; address needs and concerns.
• Perform laundry duties: wash, dry, fold, and organize linens.

Skills

Customer service

Communication

Computer skills

Organization

Problem-solving

Schedule flexibility

Job description

Hotel Management and Consulting, Inc. seeks an onsite Night Guest Attendant to be the face of the property, handling after-hours guest needs, safety checks, and routine tasks while living onsite. The role requires a calm, professional presence and strong guest service skills.

The position typically works evening shifts and on-call overnight, ensuring a secure and welcoming environment for guests throughout the night. Benefits and room accommodation are provided for full-time staff.