Onsite MSP Program Director (Hybrid)

AMN Healthcare; Connecticut; Hybrid; USD 101,000 - 126,000; Full time

Job summary

AMN Healthcare is seeking an Onsite Program Director to lead an MSP engagement in the Manchester, CT vicinity with hybrid onsite presence. The role focuses on strategic client management, implementation, stabilization, and ongoing operations.

You will drive growth, strengthen client relationships, and deliver data-driven workforce solutions across AMN teams and client stakeholders. Candidate will analyze dashboards, lead business reviews, and translate performance insights into actionable

Qualifications

• Education & Years of Experience as listed in job description.
• Experience with MSPs, staffing orgs, or complex client programs.
• Ability to leverage technology, automation and AI-enabled tools while complying with policies.

Responsibilities

• Serve as trusted onsite partner with client leaders and stakeholders.
• Provide strategic leadership through implementation, stabilization, and operations.
• Expand MSP relationships and identify opportunities for additional AMN solutions.
• Develop account strategies aligned with client priorities and business goals.
• Lead client conversations and business reviews with performance data and insights.
• Analyze dashboards and KPIs to identify trends and opportunities for improvement.
• Advise client stakeholders at decision points to drive outcomes.
• Create presentations and recommendations with senior leadership.
• Communicate account performance and progress to AMN leadership.
• Ensure alignment between client expectations and program delivery.
• Support revenue growth and annual goals.
• Leverage AI and automation to improve productivity and outcomes.

Skills

Strategic client management

Program leadership

Client implementation

Consultative problem solving

KPI & reporting

Executive presentations

Influencing & negotiation

Cross-functional collaboration

Revenue growth

AI & technology adoption

Verbal & written communication

Adaptability & change management

Education

Bachelor's degree + 7-10 years

HS Diploma + 11-14 years

Job description

AMN Healthcare is seeking an Onsite Program Director to lead an MSP engagement in the Manchester, CT vicinity with hybrid onsite presence. The role focuses on strategic client management, implementation, stabilization, and ongoing operations.

You will drive growth, strengthen client relationships, and deliver data-driven workforce solutions across AMN teams and client stakeholders. Candidate will analyze dashboards, lead business reviews, and translate performance insights into actionable