Program Specialist – Managed Services & Client Growth

Amergis Healthcare Staffing; Phoenix (AZ); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical/Prescription

Dental

Vision

401(k)

Job summary

Amergis Healthcare Staffing is seeking a Program Specialist to support the management of Managed Services Programs (MSP). You will work with the program management team to maintain client satisfaction and drive service excellence across multiple accounts.

Responsibilities include assisting with MSP implementations, building sponsors relationships, and ensuring timely billing while meeting KPIs and SLAs. Bachelor's degree preferred and 1–2 years in sales, recruitment, or project management are

Qualifications

• Bachelor's degree preferred in a related field.
• 1–2 years of sales, recruitment or project management experience preferred.
• Strong analytical and judgment skills.
• Excellent interpersonal and communication skills.

Responsibilities

• Support Program Management office and MSP implementation activities.
• Build relationships with customer sponsors and clients under contract.
• Help grow client relationships to increase revenue and market share.
• Support timely billing processes with clients and suppliers.
• Ensure KPIs and SLAs are met and properly documented.
• Adhere to internal policies, laws, and ethical standards.

Skills

Relationship building

Sales experience

Project management

Analytical skills

Communication

Education

Bachelor's degree in a related field

Tools

Microsoft Office

Job description

Amergis Healthcare Staffing is seeking a Program Specialist to support the management of Managed Services Programs (MSP). You will work with the program management team to maintain client satisfaction and drive service excellence across multiple accounts.

Responsibilities include assisting with MSP implementations, building sponsors relationships, and ensuring timely billing while meeting KPIs and SLAs. Bachelor's degree preferred and 1–2 years in sales, recruitment, or project management are