Onsite Local TurboTax Tax Expert, Community Builder

Intuit Careers; Cumming (GA); On-site; USD 54,000 - 86,000; Full time

Benefits offered by this job

401(k) matching

Paid sick time

Employee Stock Purchase Plan

E&O Insurance

Employee Assistance Program

Product discounts & free TurboTax

Job summary

Intuit is seeking dedicated TurboTax Local Service Experts to work onsite at a TurboTax location in the United States. You will provide tax preparation, advice, and software support while building a local client base and collaborating with specialists to deliver end-to-end solutions.

The role emphasizes community outreach, personal connections, and cross‑selling Intuit solutions such as bookkeeping and payroll.

Qualifications

• Active PTIN required to file taxes.
• Minimum of 3 years of paid experience filing 30+ individual tax returns (1040) using professional software.
• Onsite presence 20+ hours per week, Mon-Fri 8:00–5:00 local time.
• Bilingual English/Spanish a plus.
• Willing to upskill into bookkeeping, payroll, advisory with training.

Responsibilities

• Provide hands-on tax advice and complete preparation services for TurboTax clients.
• Grow local client base through outreach, referrals, and community events.
• Connect clients with Intuit services like bookkeeping, payroll, and financial planning.
• Deliver a best-in-class customer experience and help clients achieve financial goals.

Skills

Tax expertise

Customer service

Communication

Entrepreneurial mindset

Community outreach

Bilingual English/Spanish

Education

EA (Enrolled Agent)

CPA (Certified Public Accountant)

Practicing Attorney

PTIN holder

Tools

TurboTax software

CRM tools

Professional tax software

Job description

Intuit is seeking dedicated TurboTax Local Service Experts to work onsite at a TurboTax location in the United States. You will provide tax preparation, advice, and software support while building a local client base and collaborating with specialists to deliver end-to-end solutions.

The role emphasizes community outreach, personal connections, and cross‑selling Intuit solutions such as bookkeeping and payroll.