Onsite Lobby & Guest Experience Ambassador

eTeam; South San Francisco (CA); On-site; USD 38,000 - 53,000; Full time

Job summary

eTeam in South San Francisco is seeking a customer-facing Front Desk Coordinator for an onsite, 12-month engagement. You will greet employees and visitors, manage lobby operations, and support security-access workflows with a professional, hospitality-minded approach.

Day-to-day duties include visitor check-in, badge assignment, coordinating with Security and Legal, and assisting with process improvements across multiple lobbies.

Qualifications

• Bachelor’s degree (any field) required.
• 3–4+ years experience in corporate hospitality or high-end service.
• Strong proficiency with learning new systems (visitor mgmt, call center tools).

Responsibilities

• Front Desk / Lobby Operations: serve as main contact for employees and visitors.
• Security & Access Management: partner with Security for access control and badge issuance.
• Program & Operations Support: manage lobby amenities and multi-lobby coverage.
• Logistics & Additional Duties: support delivery service and maintain lobby supplies.
• Demonstrate exceptional hospitality, discretion with sensitive information, and cross-functional collaboration.

Skills

Customer service

Hospitality

Communication

Adaptability

Education

Bachelor's degree

Tools

Visitor management systems

Call center tools

Job description

eTeam in South San Francisco is seeking a customer-facing Front Desk Coordinator for an onsite, 12-month engagement. You will greet employees and visitors, manage lobby operations, and support security-access workflows with a professional, hospitality-minded approach.

Day-to-day duties include visitor check-in, badge assignment, coordinating with Security and Legal, and assisting with process improvements across multiple lobbies.