Onsite Leasing & Resident Relations Specialist

RPM Living; Colonial Heights (VA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Weekly pay for onsite associates

Comprehensive healthcare coverage

Employee assistance & wellness program

401(k) with company match

Paid time off and floating holidays

Professional development opportunities

Job summary

RPM Living is seeking a Leasing Associate in an on-site office setting to manage leasing, showings, and tenant relations. You will handle applications, lease signings, deposits, and occupancy, while promoting community amenities and ensuring compliance with housing policies.

The role requires familiarity with HUD rules and strong communication and organizational skills. Office experience and the ability to work a flexible schedule, including weekdays and weekends, are expected.

Qualifications

• 1+ years of property leasing experience or related sales/customer service.
• Knowledge of HUD rules and low-income housing program policies and procedures.
• Excellent follow-up via email and phone.
• On-site workspace experience is a plus.
• Experience with Microsoft Office Suite including Word and Excel.

Responsibilities

• Prepare model and target apartments for showings and maintain a clean, orderly office and common areas.
• Complete lease forms, collect deposits, and manage move-ins and renewals.
• Market property through tours and promoting community amenities.
• Maintain knowledge of lease terms, specifications, and policies.
• Manage resident files and respond to requests and complaints in a courteous manner.

Skills

Customer service

Communication

Education

1+ years leasing experience

Tools

Microsoft Word

Excel

Job description

RPM Living is seeking a Leasing Associate in an on-site office setting to manage leasing, showings, and tenant relations. You will handle applications, lease signings, deposits, and occupancy, while promoting community amenities and ensuring compliance with housing policies.

The role requires familiarity with HUD rules and strong communication and organizational skills. Office experience and the ability to work a flexible schedule, including weekdays and weekends, are expected.