Leasing Specialist: Resident Experience & Marketing

Tech Sales Jobs; Missouri; Sur place; USD 22 000 - 30 000; Plein temps

Avantages offerts par ce poste

Weekly pay for onsite associates

Healthcare coverage for full-time

401(k) with company match

Paid time off and holidays

Résumé du poste

RPM Living is seeking a Leasing Associate to handle leasing, marketing, and resident relations at an on-site property. You will sign leases, show apartments, and guide applicants through the move-in process.

The role requires strong communication, familiarity with lead management systems, and ability to manage multiple tasks including marketing and resident services to ensure satisfaction and retention.

Qualifications

• Associate's degree or equivalent from two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.
• Microsoft Office, Property Management Software

Responsabilités

• Respond to telephone and internet inquiries from residents and prospects to schedule virtual, self-guided, and in-person tours
• Greet and qualify prospects professionally using guest cards in our Lead Management Software. Assist prospects with applications and deposits, adhering to company procedures and Fair Housing requirements
• Keep an updated availability report, process applications with credit checks and rental history verification, then submit them for processing
• Community Manager approval and follow up with applicants on their status
• Show apartments and close sale, prepare them for move-ins, obtain new residents' signatures on paperwork, and provide community orientation
• Assist in maintaining an active and effective social media presence for the property to enhance visibility and engagement
• Promote resident satisfaction and retention by promptly responding to complaints, questions, and requests and taking appropriate actions to resolve service issues
• Conducts all functions necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining show rooms, and any follow-up necessary
• Utilize marketing strategies to ensure traffic within the limitations of the Marketing Budget and the Marketing Plan
• Projects a favorable image of the community to achieve property objectives and public recognition
• Focuses on securing resident retention in ways such as planning resident functions; attend after hours functions and participate as a host as needed
• Completes all necessary paperwork for generating a lease, move-in, check-out, and other peak periods in a timely manner
• Attends weekly and daily goal setting meetings as appropriate
• Collaborate with the property maintenance team to ensure prompt responses and completion of resident service requests in line with the company's standards

Connaissances

Microsoft Office

Property Management Software

Formation

Associate's degree or equivalent

Outils

Microsoft Office

Property Management Software

Description du poste

RPM Living is seeking a Leasing Associate to handle leasing, marketing, and resident relations at an on-site property. You will sign leases, show apartments, and guide applicants through the move-in process.

The role requires strong communication, familiarity with lead management systems, and ability to manage multiple tasks including marketing and resident services to ensure satisfaction and retention.