Onsite Lead Consultant: Client-Facing Production Leader

FedEx; Columbus (OH); On-site; USD 37,000 - 43,000; Full time

Job summary

FedEx Office in Columbus, OH is seeking an Onsite Lead Consultant who will oversee production, mailroom, shipping and retail services across client sites. You will deliver a positive customer experience, provide pricing information and recommend FedEx Office products, while directing and training the onsite team.

The role involves producing complex orders, operating printers and related equipment, coordinating schedules, maintaining safety standards, and ensuring quality and confidentiality in

Qualifications

• High school diploma or equivalent required.
• Excellent verbal and written communication skills.
• Experience in production or retail environment preferred.

Responsibilities

• Follow SOPs and safety policies across all sites.
• Provide exceptional customer service and pricing information.
• Lead production/scheduling and coordinate shipments when needed.
• Train onsite team members and ensure confidentiality of data.

Skills

Customer service

Communication skills

Team collaboration

Education

High school diploma or equivalent

Job description

FedEx Office in Columbus, OH is seeking an Onsite Lead Consultant who will oversee production, mailroom, shipping and retail services across client sites. You will deliver a positive customer experience, provide pricing information and recommend FedEx Office products, while directing and training the onsite team.

The role involves producing complex orders, operating printers and related equipment, coordinating schedules, maintaining safety standards, and ensuring quality and confidentiality in