Onsite Lead: Client Site Workforce Coordinator

Balance Staffing Company; San Jose (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Balance Staffing seeks an Onsite Lead to act as the liaison between Balance Staffing and our client associates on site. You will build and maintain strong relationships with associates and client contacts, oversee timekeeping and onboarding, and coach associates on performance and safety.

Responsibilities include engaging with management, ensuring policy adherence, and daily KPI reporting with a focus on client satisfaction.

Qualifications

• 2+ years experience in an Employee Relations, Recruitment, or related HR position within a light industrial or manufacturing/production environment
• Strong computer skills within Microsoft Office Suite, including Excel, PowerPoint, and Word
• Agility as it relates to client needs and changing requirements
• Strong relationship building skills and the ability to communicate effectively

Responsibilities

• Build relationships with and stay engaged with contingent workforce
• Consistently communicate with management and client regarding day-to-day operations
• Maintain strong relationships with various levels of management and internal stakeholders
• Counsel and coach contingent associates on performance related issues
• Induct temporary associates and ensure they are aware of timelines and have proper training for work duties
• Oversee time-keeping system, including managing attendance reports, processing timecards, and ensure hours are calculated and recorded properly
• Assist in ensuring all activities are being performed in accordance to both company and client policies
• Maintain performance, safety, and other KPI reporting on a daily, weekly, monthly basis
• Adhere to safety guidelines and procedures, including managing safety or incident reports and violations
• Notify and confirm candidate pool of upcoming and available shifts
• Maintain in-person presence on site, including visiting various locations within client site
• Attend to client needs, including meetings before and after work as required
• Receive calls regarding position requirements and other information
• Facilitate new hire orientations weekly to groups as needed
• Possess and demonstrate Balance’s core values

Skills

Relationship building

Communication

Adaptability

Tools

Excel

PowerPoint

Word

Job description

Balance Staffing seeks an Onsite Lead to act as the liaison between Balance Staffing and our client associates on site. You will build and maintain strong relationships with associates and client contacts, oversee timekeeping and onboarding, and coach associates on performance and safety.

Responsibilities include engaging with management, ensuring policy adherence, and daily KPI reporting with a focus on client satisfaction.