Onsite Coordinator

Balance Staffing Company; San Jose (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Balance Staffing seeks an Onsite Lead to act as the liaison between Balance Staffing and our client associates on site. You will build and maintain strong relationships with associates and client contacts, oversee timekeeping and onboarding, and coach associates on performance and safety.

Responsibilities include engaging with management, ensuring policy adherence, and daily KPI reporting with a focus on client satisfaction.

Qualifications

• 2+ years experience in an Employee Relations, Recruitment, or related HR position within a light industrial or manufacturing/production environment
• Strong computer skills within Microsoft Office Suite, including Excel, PowerPoint, and Word
• Agility as it relates to client needs and changing requirements
• Strong relationship building skills and the ability to communicate effectively

Responsibilities

• Build relationships with and stay engaged with contingent workforce
• Consistently communicate with management and client regarding day-to-day operations
• Maintain strong relationships with various levels of management and internal stakeholders
• Counsel and coach contingent associates on performance related issues
• Induct temporary associates and ensure they are aware of timelines and have proper training for work duties
• Oversee time-keeping system, including managing attendance reports, processing timecards, and ensure hours are calculated and recorded properly
• Assist in ensuring all activities are being performed in accordance to both company and client policies
• Maintain performance, safety, and other KPI reporting on a daily, weekly, monthly basis
• Adhere to safety guidelines and procedures, including managing safety or incident reports and violations
• Notify and confirm candidate pool of upcoming and available shifts
• Maintain in-person presence on site, including visiting various locations within client site
• Attend to client needs, including meetings before and after work as required
• Receive calls regarding position requirements and other information
• Facilitate new hire orientations weekly to groups as needed
• Possess and demonstrate Balance’s core values

Skills

Relationship building

Communication

Adaptability

Tools

Excel

PowerPoint

Word

Job description

The Onsite Lead acts as the liaison between Balance Staffing and our associates dedicated to a client site. The Onsite Lead will build, maintain, and nurture strong relationships with associates and some key contacts within a client’s organization.

RESPONSIBILITIES AND DUTIES:

• Build relationships with and stay engaged with contingent workforce
• Consistently communicate with management and client regarding day-to-day operations
• Maintain strong relationships with various levels of management and internal stakeholders
• Counsel and coach contingent associates on performance related issues
• Induct temporary associates and ensure they are aware of timelines and have proper training for work duties
• Oversee time-keeping system, including managing attendance reports, processing timecards, and ensure hours are calculated and recorded properly
• Assist in ensuring all activities are being performed in accordance to both company and client policies
• Maintain performance, safety, and other KPI reporting on a daily, weekly, monthly basis
• Adhere to safety guidelines and procedures, including managing safety or incident reports and violations
• Notify and confirm candidate pool of upcoming and available shifts
• Maintain in-person presence on site, including visiting various locations within client site
• Attend to client needs, including meetings before and after work as required
• Receive calls regarding position requirements and other information
• Facilitate new hire orientations weekly to groups as needed
• Possess and demonstrate Balance’s core values

QUALIFICATIONS:

• 2+ years experience in an Employee Relations, Recruitment, or related Human Resources position within a light industrial or manufacturing/production environment
• Strong computer skills within Microsoft Office Suite, including an ability to complete reporting through Excel, PowerPoint, and Word
• Agility as it relates to client needs and changing requirements
• Strong relationship building skills and the ability to communicate effectively

SKILLS AND CAPABILITIES:

• Exceeds customer expectations by anticipating needs and providing personalized solutions. Builds trust through genuine engagement and proactive communication, consistently delivering exceptional service that enhances the organization’s reputation and loyalty.?
• Teamwork and Collaboration: Inspires and motivates team members with strong interpersonal skills and a positive attitude. Fosters collaboration by encouraging participation and valuing diverse viewpoints. Demonstrates leadership by facilitating teamwork, resolving conflicts, and building consensus to achieve common goals.
• Demonstrates a keen eye for detail, consistently delivering high-quality work with minimal errors. Ensures accuracy and precision while seeking opportunities to improve processes and enhance quality standards.

PHYSICAL DEMANDS/REQUIREMENTS:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. On occasion, duties may require the wearing of proper safety equipment in areas where such equipment is required. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to sit, stand; walk; use hands to finger; handle or feel; and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT:

Balance reserves the right to require in person work or at home/remote work when necessary. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. While performing duties of this job, the employee can be expected to work flexible hours, including before 8am and after 5pm.