Onsite IT Technician: Windows, Mac & Network Fixes

NerdsToGo Bellevue WA; San Diego (CA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Great culture

Nerd Van access

Growth opportunities

Health Insurance

Dental Insurance

Overtime & commissions

Job summary

NerdsToGo is seeking a Computer Repair Technician to perform desktop configurations, installations and upgrades of PC hardware and software, with strong field service and customer service skills. The role covers Windows and Mac OS support, network setup, data recovery, and security enhancements, in a fast-growing franchise environment.

Qualified candidates have 2–5 years of Windows PC experience, solid troubleshooting skills, and the ability to communicate clearly with non-technical customers.

Qualifications

• 2-5 years of experience with Windows-based PCs (Win7, Win8, Win10) and networking.
• Strong knowledge of PC troubleshooting and repair, hardware and software/OS.
• Knowledge of network troubleshooting, wiring, PC troubleshooting (ex. Network+, MCSE).
• Proficiency with peer-to-peer and client/server network configurations and troubleshooting.

Responsibilities

• Onsite computer solutions for Windows-based PCs and Apple computers.
• Network installation and maintenance (wired, wireless, LAN, WAN).
• Data recovery and loss prevention.
• Virus protection and Spyware/Adware removal.
• Computer security enhancement.
• PC Hardware and software fault isolation and repair.
• System repair and upgrades.
• Software upgrade and installation.
• Experience in working with non-technical customers and setting them at ease.

Skills

Windows PCs

PC troubleshooting

Network troubleshooting

Peer-to-peer networks

Client/server networks

Customer service

Tools

Network+ certification

MCSE certification

Job description

NerdsToGo is seeking a Computer Repair Technician to perform desktop configurations, installations and upgrades of PC hardware and software, with strong field service and customer service skills. The role covers Windows and Mac OS support, network setup, data recovery, and security enhancements, in a fast-growing franchise environment.

Qualified candidates have 2–5 years of Windows PC experience, solid troubleshooting skills, and the ability to communicate clearly with non-technical customers.