Onsite IT & Networking Technician — Growth & Training

NerdsToGo Bellevue WA; McKinney (TX); On-site; USD 819 - 1,046; Full time

Benefits offered by this job

Performance bonus

Health insurance

Advancement opportunities

Paid time off

Training

Job summary

NerdsToGo is seeking an on-site IT professional to perform desktop configurations, installations, and upgrades of PC hardware and software. The Nerd will audit technology, provide software/OS support on Mac and Windows, and offer proactive remote monitoring for business systems.

Strong field service and customer service skills are essential, along with solid technical abilities. We look for a proactive team member with good communication skills who wants to grow with a fast‑growing brand.

Qualifications

• 2-5 years of experience with Windows-based PCs and networking in both residential and business environments.
• Strong knowledge of PC troubleshooting and repair, hardware and software/OS.
• Knowledge of network troubleshooting, wiring, PC troubleshooting (ex. Network+, MCSE, etc.).
• Proficiency with peer-to-peer and client/server network configurations and troubleshooting.
• Professional, high-energy, customer-oriented work ethic.
• Must be willing to submit to mandatory background check.

Responsibilities

• Onsite computer solutions for Windows-based PCs and Apple computers.
• Offer solutions such as hardware upgrades and remote monitoring to Residential customers and Business customers.
• Network installation and maintenance (wired, wireless, LAN, WAN).
• Data recovery and loss prevention.
• Virus protection and Spyware/Adware removal.
• Computer security enhancement.
• PC hardware and software fault isolation and repair.
• System repair and upgrades.
• Software upgrade and installation.
• One-on-one training.

Skills

Windows OS troubleshooting

Networking basics

Customer service oriented

Strong communication

Valid driver’s license

Job description

NerdsToGo is seeking an on-site IT professional to perform desktop configurations, installations, and upgrades of PC hardware and software. The Nerd will audit technology, provide software/OS support on Mac and Windows, and offer proactive remote monitoring for business systems.

Strong field service and customer service skills are essential, along with solid technical abilities. We look for a proactive team member with good communication skills who wants to grow with a fast‑growing brand.